Emergency Response Procedures

Atlas Professionals has offices in 17 countries with each of them having dedicated contact options so you can always contact the right Account Manager

Atlas Professionals has established clear and effective emergency response procedures in order to deal with emergencies and will respond to emergencies in a prompt and systemic manner. For medical emergencies, Atlas Professionals utilises the services of a 24/7 emergency medical provider, who is ready to coordinate and facilitate emergency medical treatment and repatriation on behalf of Atlas Professionals as required.

In the event of an emergency, Clients and Professionals and/or their relatives should contact their designated Atlas Professionals Account Manager in the first instance. If you're unable to reach the Account Manager, please ask for the Manager within that office. If you don't know which exact office to contact, please contact Atlas Professionals Headquarters at +31 23 556 0432 to acquire further information.

During Office Hours 

If the emergency occurred within normal office hours, respective Account Managers may be contacted via their direct dial or mobile telephones. Up-to-date contact details can be found on our website, under the Offices page. If you don't know which exact office to contact, please contact Atlas Professionals Headquarters at +31 23 556 0432 to acquire further information.

Out-of-Office Hours

Has the emergency occurred after the designated office hours? Account Managers may still be contacted via the out-of-hours service operated by each office and are available via a duty rotation system on a 24/7 basis to respond accurately in the event of an emergency. Contact details for out-of-office hours will be made available with the landline answering service of each individual office. Up-to-date contact details of all our offices can be found on our website, under the Offices page. If you don't know which exact office to contact, please contact Atlas Professionals Headquarters at +31 23 556 0432 to acquire further information.

Please follow the directions provided via the automated landline answering service to contact the designated Account Manager.

Are You with the Press?

If you are a media representative and wish to be informed on certain emergency-related matters, please contact our Marketing department via marketing@atlasprofessionals.com or call our Head Office at +31 23 556 0432.